Privacy Policy | SLP Toolkit

Privacy Policy

Revision Date: September 6, 2024

Welcome to SLP Toolkit, LLC’s Privacy Notice (“Privacy Notice”). SLP Toolkit, LLC, an Arizona limited liability company (“SLP Toolkit,” “we,” “our,” “us”) recognizes that privacy is a rapidly developing area that can be complicated. We strive to demystify the complications and provide you comprehensive information about how we collect, process, and use your personal information.

NOTE! Student & Medical Data Not Covered

This page does not cover privacy information for student data protected pursuant to the Family Educational Rights and Privacy Act (“FERPA”) or protected health information (“PHI”) protected pursuant to the Health Insurance Portability and Accountability Act (“HIPAA”). If you are looking for these topics, please see our student data privacy agreement (“SDPA”) here, or our student data knowledge base here.

By using our Site and Services, you are consenting to this Privacy Notice

If you use our websites or our services, you agree with how we collect and use your personal information (as we will describe throughout this Privacy Notice). If you have concerns about our policies or practices, please contact us at privacy@slptoolkit.com to discuss those concerns. If you cannot accept our policies or practices, please stop browsing our websites or using our services until we can resolve the issues.

This Privacy Notice May Change

We may change or update this Privacy Notice. If we do this, we will post a new notice on our Site and change the date at the top of the Privacy Notice. Any changes will be immediately effective, and will apply to any Personal Information (as defined below) you provide to us on and after that date. If you continue to use our site or services, you consent to our changes.

If we make a major change to our Privacy Notice that affects how we collect or use your Personal Information, we will notify you via email. If you would like to receive emails concerning these changes to our policies, you can opt into the email list found here. If you have any questions about this Privacy Notice or how we use your information, you can email us at privacy@slptoolkit.com.

Why do we need a Privacy Notice?

In this Privacy Notice, we describe how, what, and why: how we collect information, what type of information we collect, and why we collect it. Anytime that you visit https://slptoolkit.com, https://kitforteams.com, our Internet websites (“Sites”), and use its interactive features and utilize or purchase our related apps and services (collectively, the “Services”) we collect information from you.

Who do we collect information (private or otherwise) from?

We collect information from:

  1. Providers, school districts, institutions, organizations, or business partners who enter into contracts with us (“Clients”).

  2. Visitors to our Sites or individuals that use our applications online or download our application(s) or sign up for a free account (“Visitors”).

  3. Individuals who contact us via e-mail, or through our forms to sign up for our newsletter or request information about our Services (collectively with Clients and Visitors, “you”)

What type of information do we collect?

Site Visitors: When you visit our Sites, we collect certain information automatically, such as your IP address, browser type, operating system, and the pages you visit. This information is used to improve the performance and usability of the Sites and to personalize your experience on the Sites.

Cookies and Meta Business: We use GA4 cookies and the Meta Pixel for search and social media ads. Cookies are small text files that are placed on your device when you visit our Sites. The Meta Business Suite is a similar tool that allows us to measure the effectiveness of our advertising and to help understand the actions people take on our Sites. We don’t collect any custom data when you visit our Sites, but all the standard things apply:

  1. Website/app usage: This includes page views, clicks, scrolls, session duration, and engagement metrics.

  2. Device information: Operating system, device brand, model, and screen resolution.

  3. Browser information: Browser name, version, and user-agent string.

  4. Geolocation: Approximate location based on IP address (city, country, region).

  5. Network information: IP address, internet service provider, and mobile carrier.

  6. User activity: Events triggered by user interactions, such as button clicks, form submissions, and video plays.

Newsletter Signup: If you sign up for our newsletter, we will collect your email address and send you relevant emails about IEP teams, our apps, and our services. We do not sell your email address to third parties or use it for any other purposes.

Web Apps & Mobile Apps: If you sign up for our app, we will collect your email address and password to provide access to the app. We also collect your name, setting you work in, your role, and who you support.

Registration and Transactional Data you provide when you interact with us: We collect emails, feedback, ratings, details from a sale and purchase of Services, and any other forms of communications between clients, users, target audiences, and other visitors to our Sites and users of our Services to create an overall efficient and better experience.

Information you provide with you fill out a Contact Us form or provide us with feedback: We may collect information that identifies you personally when you submit comments, questions, or suggestions to us or to the Services using contact forms or by email, including attached files in an email sent to us.

Transactions & Communications with Third Parties when you click on third-party links from our Sites, or when third-parties service our Sites: We may collect information about you from any third-party sites (such as social networking sites) you connect to from our Sites. Third parties (for example, advertisers, ad-networks and servers, content providers, and application providers) also may service some content or social marketing campaigns from our Sites and Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

How Do We Use And Share Your Information?

We use your Personal Information to Provide our Services to you:

We use Personal Information to provide you with the features available through our Sites and Services (including, to update your account to make improvements, if needed), to respond to requests that you initiate through our Sites or Services, to process requests related to our Services, and to communicate with you. When we have location information we may use it to tailor our services for you. We do not share any of your contact information with an institution without your consent. All student or other individual records obtained by SLPs from an institution are the property of and are under the control of that institution.

Additionally, we use this information to email you about our services as outlined below, and you may opt out of these emails at any time.

  1. Onboarding. emails such as “getting started” and other helpful information to ensure users get the most out of the software.

  2. Engagement. emails to encourage continued use of the software so that users get the most value out of the subscription purchased.

  3. Professional development. emails promoting opportunities for CEUs & online conferences focused on helping our users become better SLPs.

We do not sell any of your information to third parties or use it for any purposes other than those outlined in this policy. If you do not wish for your Personal Information to be used as described in this Section, do not use the Services. You may also opt out of receiving promotional notifications by following the opt-out instructions in the emails that are sent to you.

We may use aggregate data from our database for the purposes of development, research, and improvement of the products offered.

Some examples of how we use Personal Information include: for statistical analysis, design, product development, or operational purposes, or, for example, to estimate our audience size, measure aggregate traffic patterns, and understand demographic and other trends among our Clients and Users. We may provide the information to certain vendors and service providers who help us build and analyze our Sites and Services.

You agree that we may use your Personal Information, including your email address, to improve our Sites and Services, and to customize the Services’ content and layout. These uses improve our Sites and Services and better tailor it to meet your needs, including to provide you with a smooth, efficient, and safe experience while using the Services.

If you choose to provide us with feedback, we may collect the information and use it for marketing purposes.

If you provide us with feedback, we may use it on our Sites or to improve or enhance our Services. However, your Personal Information will never be disclosed or associated with any feedback that we use or disclose unless you have given us permission to use your Personal Information for this purpose.

In some cases, we are legally obligated to disclose certain information (including Personal Information) to comply with certain laws.

We may disclose Personal Information, non-personal information, and aggregate information: to comply with the law, cooperate and respond to things such as a lawful subpoena, warrant, or court order; to enforce or apply policies, or agreements (including to initiate, render, bill, and collect for amounts owed to us); or to protect and defend us or our user’s rights or property, our Sites, Services, our employees, visitors, or the public from fraudulent, abusive, or unlawful use of, our Sites or Services.

If we sell our Company, we may disclose certain proprietary information, including information collected through our Sites or Services that is an asset of the Company.

How are you able to manage your information and minimize our use and disclosure of it?

The easiest way to prevent us using your Personal Information is simply not to provide it to us. You can still browse our Sites, however, you will not be able to access or use our Services.

You have control over your account settings, and you choose whether or not you receive emails or other types of communication from us.

Clients and Users who set up an account with us may choose to receive or stop receiving general and/or informational emails from us or any third-party as described by this Privacy Notice. If you receive emails from our Services, you may use the unsubscribe link contained in the email. Please note that if you are currently receiving services from us and you have decided to opt-out of such general/informational emails, we will still send you emails to deliver the Services. Further, if you are a User, you may be prohibited from unsubscribing from certain informational emails sent by your institution or employer during the course of your enrollment. Please contact us at privacy@slptoolkit.com if you need assistance, or if you have any questions about the different types of emails.

You may be able to request changes to, and remove your Personal Information.

To change or remove your Personal Information from our Sites, please send us an email with a detailed description of the specific content or information to privacy@slptoolkit.com. We can’t always promise complete removal of the content or information you have posted if there is a legal reason for us to retain it. Examples of different reasons include: an ongoing infringement lawsuit, retaining records relating to record retention laws, or for financial reconciliations and reporting.

You are able to manage your security settings on both your computer and your mobile phone to reduce cookies and third-party ads.

In addition to using the privacy setting on your computer browser and your mobile browser to manage cookies and third-party ads, you also can opt-out of being targeted by certain third-party advertising companies online at http://www.networkadvertising.org/choices/.

If you are in the United States, you may also go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising, or the Network Advertising Initiative’s (“NAI”) Consumer Opt-Out Page located at www.networkadvertising.org.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through the Services. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt-out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website.

Keep in mind that we do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

You may opt-out of receiving emails or text messages from us.

To opt-out, use the unsubscribe link contained in the email. You may also contact us directly at privacy@slptoolkit.com. If you are receiving Services, we may still send you Services related emails related to topics such as your account, transactions, and our activities.

What Else Should You Know About Our Privacy Practices?

We use generally accepted industry standards to protect your Personal Information, and take all reasonable steps to protect your Personal Information.

We strive to use commercially acceptable means to protect your Personal Information, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information, and if you choose to share it with us, you share it at your own risk.

You also have the duty to protect and safeguard your passwords and other information required to access to certain parts of our Services, and you are responsible for keeping your password confidential. Do not share your password with anyone.

We do not knowingly collect information from children as our Sites and Services are for adults only, and if you access and use our Services, you agree that you are legally able to form a binding contract with us.

The Children’s Online Privacy Protection Act (“COPPA”) requires that all online service providers, including SLP Toolkit, obtain parental consent before knowingly collecting Personal Information from children under the age of 13. SLP Toolkit does not knowingly collect or solicit any Personal Information from children under the age of 13, and we will delete any personal information from a person under the age of 13 that does not comply with COPPA. Contact us at privacy@slptoolkit.com if you believe that a child under the age of 13 has provided Personal Information to us.

We may collect aggregated information and de-Identified information, and use it to improve the Sites.

We may track the total number of visitors to our Sites, the number of visitors to each page of our Sites, or the browser type of the visitors. We may also analyze this data for trends and statistics in the aggregate, but we only maintain, use, and disclose the information in aggregate form (meaning that no Personal Information is included). We use the aggregate information to analyze trends, administer Sites, track users’ movement, and gather broad demographic information. SLP Toolkit may use certain De-Identified Data obtained from you as a part of its product development process. De-Identified Data is content that has had all of direct and indirect personal identifiers removed, including, but not limited to, name, location information, and school ID. SLP Toolkit does not re-identify De-Identified Data.

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